Stephanie Danielson,
Director of Planning & Economic Development
Easton, MA

“Easton uses Full Circle’s PermitEyes for planning, conservation, zoning board of appeals, building, board of health, licensing (through the Board of Selectmen), and fire. It is a very robust product that not only allows applicants to submit permit applications online, it supports full document uploads associated with the applications, integrated review of applications across departments, the ability to request quotes from peer reviewers, receive their quotes, notify applicant’s and receive their deposits to cover peer review costs. All fees are paid online through PermitEyes, Staff reports and peer review reports are also uploaded. The public has access to applications and documents. In short, the system is very effective and makes it much easier for applicants to do business with the town and [for] employees to work more efficiently.”

Andrew Scribner-MacLean,
Assistant Town Manager
Maynard, MA

“Full Circle Technologies has been extremely responsive, timely, and all inclusive in their software implementation, execution and training. We can streamline our town hall's operations and record keeping process with Full Circle's online programs. Record keeping is complicated and technology streamlines that, in a small town hall, often times we only have one or two people working in one department. The Full Circle program allows anyone to jump in and see exactly what’s going on with a particular record. Having information electronically gives people access from anywhere and it allows others to help out and pick up the ball. The service has been phenomenal. It has been a very positive, professional implementation.”

Tom Carmody,
Building Commissioner/Zoning
Berkshire County (MA)

“The electronic convenience, technical support, training, and ease of use made Full Circle Technologies a clear choice for the Berkshire County towns. Full Circle Technologies provided training to all building permitting and licensing employees and has been instrumental in developing customized forms and documents that be in compliance with state regulations. The technical support has been excellent and Full Circle has been very responsive to our individual needs. Full Circle has been a wonderful partner in helping our small towns automate their permitting and licensing processes.”

Sandra Edler,
Agency Communications Manager, MassIT
Commonwealth of Massachusetts

“…the Berkshire Online Municipal Building Permit Team with the Berkshire Regional Planning Commission has been selected as a recipient of an Excellence in Technology Award, to be presented at the upcoming Massachusetts Digital Government Summit. Congratulations! This awards program is geared to honor outstanding achievements and recognize innovative initiatives in public sector technology work across the Commonwealth.”

Vanessa Oquendo,
IT Director
Chicopee, MA

“Our search process was fairly extensive and included the evaluation of 4 – 6 vendors. Full Circle impressed us from the beginning with their ability to customize forms according to our specific needs, the comfortable and intuitive nature of the program, the training and support they could offer us and their ability to meet our needs as we migrated from a paper system to an automated system.” … “We have found Full Circle to be very flexible, accommodating and quick to address any customization issues.” … “The Full Circle program has given us the ability to track all activities related to both the building department and fire department in a customizable format. Our people can access the information wherever they are.”

Bill Thornton,
Building Commissioner
Lenox, MA

“We haven’t had a single piece of paper in this office since January 2, 2013.”

Bob Whalen & Tara Pirraglia,
Middleborough, MA

“We were with our previous vendor for 10 years and in an effort to improve and automate our permitting and licensing, we looked at three major vendors. As part of our due diligence, we spoke with other cities and towns that had already upgraded from paper to an online model to see how they felt about the vendors they had selected. Full Circle Technologies kept coming to the top. It was the vendor everyone enjoyed working with and was the most flexible.”
Full Circle Technologies, Inc.

Full Circle Technologies, Inc.

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Boston, Massachusetts 02108

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